( 01 )Legal
Privacypolicy
This policy explains what information we collect, why we collect it, and how you can control it.
Who we are
noisive.agency ("Noisive", "we", "us") is a digital product studio operating under Kainolab Ltd, our parent company. This policy applies to noisive.agency and any related services we provide.
Information we collect
We collect information in a few limited ways:
- Contact details you submit through our forms — name, email, company, project type, and message.
- Usage data such as pages visited, referral source, device type, and approximate location, gathered through privacy-respecting analytics.
- Communications you send us by email or during a discovery call.
How we use it
- To respond to enquiries and scope potential projects.
- To operate, maintain, and improve our website.
- To send project-related communication if you become a client.
- To meet legal, accounting, and compliance obligations.
Legal basis
We process personal data on the basis of consent (when you submit a form), legitimate interest (operating and improving our services), and contractual necessity (delivering a project you've engaged us for).
Sharing and third parties
We don't sell personal data. We share information only with service providers who help us operate — hosting, email delivery, and analytics — under their own confidentiality and data protection obligations, and with Kainolab Ltd for group reporting purposes.
Data retention
We retain enquiry and project data for as long as needed to fulfil the purpose it was collected for, or as required by law — typically no longer than 7 years for contractual and financial records.
Your rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at hello@noisive.agency.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by an updated "last updated" date at the top of this page.